Aastra Telecom IP Phone 67XXI User Manual

9143i, 9480i,, 948800ii CCTT and  
67xxi Seriess Phoonneess  
SIP IP PHONE  
RN-001029-04  
ReleaseRNeov t0e5  
Release 2.5.3  
 
Contents  
RN-001029-04, Release 2.5.3, Rev 05  
iii  
 
SIP IP Phone Models 9143i, 9480i, 9480i CT, and 67xxi Series Phones Release Note 2.5.3  
About this Document  
SIP IP Phone  
Models 9143i, 9480i, 9480i CT,  
and 67xxi Series Phones  
Release Note 2.5.3  
About this Document  
This Release Note 2.5.3 provides issues resolved since the release of the 2.5.2 software for the  
9143i, 9480i, and 9480i CT SIP IP Phones and the 67xxi Series SIP IP Phones (6730i, 6731i,  
6751i, 6753i, 6755i, 6757i, 6757i CT).  
For more detailed information about features associated with each phone, and for information on  
how to use the phones, see your model-specific SIP IP Phone Installation Guide and the SIP IP  
Phone User Guide. For detailed information about more advanced features, see the SIP IP Phone  
Administrator Guide.  
Topics in this release note include:  
(release content, hardware supported, bootloader requirements)  
RN-001029-04, Release 2.5.3, Rev 05  
1
 
IP Phone Release Notes 2.5.3  
General Information  
General Information  
Release Content Information  
This document provides release content information on the Aastra 9143i, 9480i, and 9480i CT  
SIP IP Phone firmware and the 67xxi Series SIP IP Phone firmware.  
Model  
6730i  
Release Name Release Version  
Release Filename  
FC-001240-02-Rev07  
Release Date  
Generic SIP  
Generic SIP  
Generic SIP  
Generic SIP  
Generic SIP  
Generic SIP  
2.5.3  
2.5.3  
2.5.3  
2.5.3  
2.5.3  
2.5.3  
2.5.3  
2.5.3  
2.5.3  
2.5.3  
January 2010  
January 2010  
January 2010  
January 2010  
January 2010  
January 2010  
January 2010  
January 2010  
January 2010  
January 2010  
6731i  
6751i  
6753i  
6755i  
6757i  
FC-001224-03-Rev07  
FC-001126-05-Rev07  
FC-001086-09-Rev07  
FC-001087-10-Rev07  
FC-001088-09-Rev07  
FC-001089-07-Rev07  
FC-001092-05-Rev07  
FC-001097-05-Rev07  
FC-001101-05-Rev07  
6757i CT Generic SIP  
9143i  
9480i  
Generic SIP  
Generic SIP  
9480i CT Generic SIP  
Hardware Supported  
This release of firmware is compatible with the following Aastra IP portfolio products:  
6730i  
6731i  
6751i  
6753i  
6755i  
6757i  
6757i CT  
9143i  
9480i  
9480i CT  
Bootloader Requirements  
This release of firmware is compatible with the following Aastra IP portfolio product bootloader  
versions:  
6730i - Bootloader 2.4.0.80 or higher  
6731i - Bootloader 2.4.0.80 or higher  
6751i - Bootloader 2.0.1.1055 or higher  
6753i - Bootloader 2.0.1.1055 or higher  
6755i - Bootloader 2.0.1.1055 or higher  
6757i - Bootloader 2.0.1.1055 or higher  
6757i CT - Bootloader 2.0.1.1055 or higher  
9143i - Bootloader 2.2.0.166 or higher  
9480i - Bootloader 2.2.0.166 or higher  
9480i CT - Bootloader 2.2.0.166 or higher  
2
RN-001029-04, Release 2.5.3, Rev 05  
 
       
SIP IP Phone Models 9143i, 9480i, 9480i CT, and 67xxi Series Phones Release Note 2.5.3  
Before you Upgrade  
Before you Upgrade  
Please Read Before Upgrading Your Phone  
If you have a firmware version on your phone prior to 2.3, please read the following IMPORTANT  
information before upgrading the phones:  
LLDP is enabled by default.  
If LLDP is enabled on your network, the phones may come up with different network settings.  
For more information about LLDP, see the Aastra SIP IP Phone Administrator Guide.  
Support for DHCP Options 159 and 160.  
If the DHCP server supplies Options 159 and 160, the phones will attempt to contact the  
configuration server given in these options. For more information about Options 159 and 160,  
see the Aastra SIP IP Phone Administrator Guide.  
HTTPS validation.  
If you are using HTTPS and the certificates are not valid or are not signed by Verisign,  
Thawte, or GeoTrust, the phones fail to download configuration files. For more information  
about HTTPS validation, see the Aastra SIP IP Phone Administrator Guide.  
Watchdog task feature.  
If the phone detects a failure (for example, a crash), the phone automatically reboots. For more  
information about the Watchdog feature, see the Aastra SIP IP Phone Administrator Guide.  
Note: If you factory default a phone with Release 2.3 and above  
software, when the phone reboots, it attempts to connect to  
rcs.aastra.com. There is no personal information transmitted from the  
phone and the phone continues to boot up as normal.  
RN-001029-04, Release 2.5.3, Rev 05  
3
 
   
IP Phone Release Notes 2.5.3  
New Features in Release 2.5.3  
New Features in Release 2.5.3  
This section provides the new features in SIP IP Phone Release 2.5.3. These new features apply  
to all of the Aastra IP Phones, unless specifically stated otherwise. Each feature also specifies  
whether it affects the Administrator, the User, or both.  
Feature  
Description  
Configuration  
New Parameter for Configurable An Administrator can now specify whether or not to use strict SIP contact header  
matching on the IP Phones using the following new parameter in the configuration  
files: sip contact matching.  
(Administrator)  
Configuration Features  
New Parameter for Configurable Contact Header Matching  
When sending SIP packets, the IP Phones observe the Contact header by matching the username,  
domain name, port, and transport per SIP RFC 3261.This is called “strict SIP Contact header  
matching.” However, in specific networks (such as behind some SOHO routers), the phone  
registers with its private address in the Contact, but when the response is sent back, the router  
maintains the public side IP address in the Contact header. This causes a non-matching Contact  
header and the phone does not accept the new registration expiry timer.  
A new parameter, “sip contact matching”, now allows the Administrator to specify the method  
used by the phone to match the Contact Header. This parameter is available via the configuration  
files only.  
Configuring the Contact Header Matching  
Parameter –  
Configuration Files  
aastra.cfg, <mac>.cfg  
sip contact matching  
Description  
Specifies the method for which the phone uses to match the Contact  
header in a SIP registration packet.  
Format  
Integer  
0
Default Value  
Range  
0
(default) URI matching of username, domain name, port, and  
transport  
1
2
3
matching of port only  
matching of username only  
matching of port and username only  
Example  
sip contact matching: 1  
4
RN-001029-04, Release 2.5.3, Rev 05  
 
     
SIP IP Phone Models 9143i, 9480i, 9480i CT, and 67xxi Series Phones Release Note 2.5.3  
Issues Resolved in Release 2.5.3  
Issues Resolved in Release 2.5.3  
This section describes the issues resolved on the IP Phones in Release 2.5.3. The following table  
provides the issue number and a brief description of each fix.  
Note: Unless specifically indicated, these resolved issues apply to all  
phone models.  
Release 2.5.3  
Issue Number  
Description of Fix  
SIP  
CLN19852  
The phone was randomly freezing during calls and in the idle state. After a re-subscribe only a  
NOTIFY was sent to the phone - not an OK response. This NOTIFY worked fine but the next NOTIFY  
that was sent caused a freeze on the phone.  
This is now corrected.  
DEF17372  
DEF17514  
When using RTP Control Protocol Extended Report (RTCP-XR) in a network, the Network Packet  
Loss Rate (NLR), Burst/Gap densities & durations were reported incorrectly.  
This is now corrected.  
The IP Phones set the VLAN ID according to the Type-Length-Values (TLV) when receiving a civic  
location TLV alone. When ELIN is enabled (an additional location TLV with ELIN info), the phone  
cannot set the VLAN ID according to the network-policy.  
This issue has been corrected.  
DEF18682  
DEF18707  
DEF19258  
A REINVITE from G.722 to G.711 codecs resulted in the “Hi-Q” icon staying on the phone’s screen.  
This has now been corrected and the “Hi-Q” icon now correctly goes away.  
A REINVITE from G.711 to G.722 codes does not display the Hi-Q icon on the Phone UI.  
This has been corrected and the HI-Q icon now displays as expected.  
When the IP Phone uses persistent Transport Layer Security (TLS) with an intermediate certificate  
that has been signed by the root Certificate Authority (CA), the intermediate CA then issues the  
server certificate. However, a TLS session cannot be established. After the TLS Handshake, the  
phone sends a Transmission Control Protocol Finished (TCP FIN).  
This is now corrected. The phone now registers and connects with any Common Name (CN) used for  
the proxy and registrar server name.  
DEF19416  
If TLS is used on the phone, it uses the SIPS URI scheme for all requests such as REGISTER,  
INVITE, and SUBSCRIBE. However, REFERs are sent using SIP URI scheme. As a result, a call  
transfer may not work properly when using TLS.  
This is now corrected. A SIP REFER is now correctly sent using SIPS URI scheme.  
RN-001029-04, Release 2.5.3, Rev 05  
5
 
   
IP Phone Release Notes 2.5.3  
Issues Resolved in Release 2.5.3  
Issue Number  
DEF19446  
Description of Fix  
When a phone receives an INVITE, the user accepts the call (ACK) and the phone sends an OK  
response. If the Call Manager sends a Re-INVITE before the ACK, the phone freezes.  
This is now corrected.  
DEF19454  
If the phone is set to use Secure Real-Time Transport Protocol (SRTP) with a setting of "SRTP  
Preferred" mode, and in a non-SRTP session the phone receives a re-INVITE with Session  
Description Protocol (SDP) containing a crypto key, the phone answers with an OK response  
containing no crypto key in SRTP. The peer sends SRTP but the phone cannot decrypt it (since it's  
not in SRTP-mode). Phone sends unencrypted RTP.  
On a re-INVITE the phone now sets the local SDP. If there is a change involving the crypto key, the  
change is now included in the OK response.  
DEF19455  
DEF19466  
When a re-INVITE with no SDP comes into a phone with an on-hold call, the phone doesn’t respond  
with its Codec list and crypto key.  
This is now corrected.  
When a 67xxi phone is communicating with another 67xxi phone using SRTP for voice,  
communication works correctly. However, after approximately 20 minutes of communication, the line  
goes silent with no audio, even though SRTP packets are still being exchanged.  
This is now corrected.  
DEF19588  
When the phone registered to the primary server, static TLS authentication performed as expected  
(phone used trusted certificate to validate server certificate). When the primary server failed and the  
phone performed a failover to the backup registrar, the certificate for the backup registrar was signed  
by the same root CA but the phone refused the certificate with “unknown CA”.  
This has now been corrected and the phone now accepts the applicable certificate(s) from the  
backup registrar.  
ENH17750  
ENH17935  
Previously, the IP Phones did not parse Session Description Protocol (SDP) Annex B attribute when  
using a G.729AB codec. This caused an interoperability issue.  
The phone now fully supports the G.729 Annex A and Annex B.  
A phone enabled with Link-Layer Discovery Protocol (LLDP) does not set the VLAN ID when  
receiving an LLDP frame containing Type-Length-Values (TLV) which sets the data and VLAN ID  
from the switch.  
The IP Phones now accept LLDP frames and the phones set the VLAN ID correctly.  
ENH19694  
DEF20397  
The default Network Time Protocol value on the IP Phones is now set to “aastra.pool.ntp.org.” This  
resolves some issues with certificate validation.  
Network Packet Loss Rate (NLR) values provided by phone were missing fractional values and  
rounding was not always done correctly.  
This is now corrected. NLR values now contain fractions if they exist and rounding is done correctly.  
Usability  
DEF18026  
If the “Switch UI Focus to Ringing Line” parameter is disabled, and two calls come into the phone  
at the same time (Line 1 and Line 2), when the User picks up the call on Line 1, a ringing is heard in  
the handset from Line 2.  
This is now corrected. A User no longer hears ringing in the handset when picking up the first Line.  
6
RN-001029-04, Release 2.5.3, Rev 05  
 
SIP IP Phone Models 9143i, 9480i, 9480i CT, and 67xxi Series Phones Release Note 2.5.3  
Issues Resolved in Release 2.5.3  
Issue Number  
DEF18140  
Description of Fix  
If there are two Users with different numbers that have the same Calling Line ID in Broadsoft, the  
signalling for BLF comes in only on the first BLF key.  
This is now corrected. The signalling now comes in on both Users BLF keys as expected.  
DEF18630  
DEF18733  
DEF20093  
In some call scenarios, the TLS/SRTP key icon displayed when it shouldn’t have (RTP used) or didn’t  
display when it should have. (SRTP used). This was inconsistent behavior for these scenarios.  
This has been corrected and the TLS/SRTP key icon now displays (or doesn’t display) as expected.  
Previously on the phones, when in a menu list, the User could press the number of the item in the list  
and then press the action key to go to the item’s menu.  
Now after pressing the number of the item in the list, the phone goes directly to the item’s menu.  
When pressing the ACD key, the display showed “Please log in” in English, regardless of the  
language set on the phone.  
This is now corrected. The prompt “Please log in” now displays in the language currently set on the  
phone.  
DEF20366  
When the phone is set to use SRTP and the mode is set to "SRTP Only", this is causing one-way  
voice path for active calls.  
This is now corrected.  
XML  
DEF17457  
Previously, when you created a Textmenu with the 'wraplist' tag set to yes, and used it to display a  
succession of 2-line items and 1-line item, when you scrolled from a 2-line item to a 1-line item the  
second line of the previous item still displayed.  
This is now corrected.  
DEF17763  
DEF19494  
ENH18492  
ENH18956  
ENH19092  
When entering values for XML objects, some non-ASCII UTF-8 characters (that use 2 bytes) were  
not correctly displayed.  
This is now corrected.  
When XML variables, such as $$SIPAUTHNAME$$, are passed to the phone using the  
AastraIpPhoneExecute object, the phone did not accept the variables.  
This is now corrected.  
On 3-line LCD phones, if you create an AastraIPPhoneInput field of type "string", there was no way  
to input a "+" character.  
You can now use the “0” key to enter a “+” for an XML object’s string.  
Previously, in an XML tag, the application would wrap-around from the last entry in a menu list to the  
first entry, and likewise from the first entry to the last entry.  
This wrapping has now been disabled to allow a User to stop at the first or last entry in a menu list.  
Previously in XML TextMenu screens on the phone, pressing a number associated with the menu  
item did not launch that menu item.  
Now, when you press the number for a menu item on an XML screen, the phone launches that menu  
item.  
RN-001029-04, Release 2.5.3, Rev 05  
7
 
IP Phone Release Notes 2.5.3  
Issues Resolved in Release 2.5.3  
Issue Number  
ENH19141  
Description of Fix  
Currently, in an XML application, the Right navigation arrow (Done) on the phone ca be used for the  
NextURI, and the Left navigation arrow (Back) can be used for the PrevURI.  
Now the phones can also use the Up and Down navigation arrows to push URIs and override the  
default behavior. These navigation keys can be used with the objects: TextScreen,  
FormattedTextScreen and ImageScreen.  
Note: The navigation keys take their default actions (up, down, left, and right) unless a URI is  
specified.  
ENH20321  
Previously, when an XML application was loading, the display showed “Loading page.”  
Now the displays shows “Please wait....” when an XML application loads to the phone.  
8
RN-001029-04, Release 2.5.3, Rev 05  
 
SIP IP Phone Models 9143i, 9480i, 9480i CT, and 67xxi Series Phones Release Note 2.5.3  
Contacting Aastra Telecom Support  
Contacting Aastra Telecom Support  
If you’ve read this release note, and consulted the Troubleshooting section of your phone model’s  
manual and still have problems, please send inquiries via email to [email protected].  
RN-001029-04, Release 2.5.3, Rev 05  
9
 
 
Generic SIP IP Phone  
Models 9143i, 9480i, 9480i CT,  
and 67xxi Series  
2.5.3 Release Notes  
Copyright © 2010 Aastra Telecom. All rights reserved. Information in this document is subject to  
change without notice. Aastra Telecom assumes no responsibility for any errors that may appear in  
this document. Product capabilities described in this document pertain solely to Aastra Telecom's  
marketing activities in the U.S. and Canada. Availability in other markets may vary.  
RN-001029-04 Rev 05  
Release 2.5.3  
January 2010  
 

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